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FieldTips

Privacy Policy

Last updated: 21 October 2026

1. Who we are

FieldTips (“we”, “us”, “our”) is an AI-powered football predictions platform. Our registered email for data-related inquiries is [email protected].

2. What data we collect

  • Account data: name, email address, sign-in method (password, email code or link, Google or Apple), and subscription status.
  • Usage data: pages and screens visited, predictions viewed, date/time of visits, device type, operating system, app version, language, time zone and browser.
  • App and site activity: the actions you take in the FieldTips app and on the site (for example screens opened, matches unlocked, notifications opened, buttons used). When you are signed in, this activity is linked to your account; when you are not, it is linked to a random identifier created for your app install or browser, which becomes linked to your account if you sign in later. If you allow notifications, we also store a push notification token for your device.
  • Community content: the comments, votes and display name you post in the community section of the app.
  • Matches you open while signed in, so we can show your own record. Deleted with your account.
  • Payment data: processed by Stripe on the site, and by Google Play or the App Store in the mobile apps. We never store card numbers or banking details.
  • Cookies: session cookies strictly necessary for sign-in are always set. Analytics and advertising cookies and similar technologies (Google Analytics, Microsoft Clarity, Meta Pixel, TikTok Pixel) and our own activity measurement on the site load only after you click "Accept" in the cookie banner. You can withdraw your consent at any time from "Cookie settings" at the bottom of every page; we then delete those cookies. Our self-hosted, cookieless visit statistics (Umami) do not identify you.

3. How we use your data

  • To authenticate you and manage your subscription.
  • To deliver prediction alerts if you have opted in.
  • To understand how FieldTips is used, fix problems and improve our models and product, including by reviewing the activity linked to an account. This information is only accessible to the FieldTips team and is never sold or used for third-party advertising.
  • To send transactional emails (sign-in links, subscription receipts) and, as part of your account, emails about FieldTips features, predictions and offers. Every one of these emails has an unsubscribe link and you can opt out at any time.
  • To show rewarded video ads in the mobile apps, which you choose to watch in exchange for FT Coins. The ads are served by Google AdMob, which uses device identifiers, your approximate location (from your IP address) and ad interaction data to select and measure ads. In the EEA, the UK and Switzerland, Google asks for your consent before the first ad, and you can change your choice at any time in the app's Settings.
  • To measure which Apple Search Ads campaign led to an install of the iOS app, through RevenueCat. Apple shares only the campaign, ad group and keyword, not who you are, and nothing tracks you across other apps or websites.

4. Legal basis (GDPR)

We process your data under the following legal bases:
  • Contract: account and subscription management.
  • Legitimate interests: anonymous analytics to improve the product, and emails about FieldTips features and offers sent to account holders (you can object at any time with the unsubscribe link in every email).
  • Consent: alerts, analytics and advertising cookies on the site, usage statistics and personalised ads in the apps. You can withdraw your consent at any time.

5. Data sharing

We do not sell your data. We share data only with:
  • Supabase — database and authentication hosting (EU servers available).
  • Stripe — payment processing (PCI-DSS compliant).
  • OVH SAS — server hosting and database (EU data centres, France).
  • Cloudflare — DNS, CDN, and DDoS protection. Cloudflare may set technical cookies needed to serve the site; see their privacy policy.
  • Sentry — error monitoring with anonymised IP addresses; scrubs personal data.
  • Google Firebase — push notification delivery and app analytics.
  • Expo — push notification delivery and app updates.
  • RevenueCat — in-app purchases and subscriptions in the mobile apps.
  • Google AdMob — rewarded video ads in the mobile apps. Google uses the data described in section 3 under its own privacy policy.

6. Data retention

Account data is retained as long as your account is active. After deletion, data is purged within 30 days. App and site activity records are kept for 180 days, then deleted automatically. Anonymised analytics are retained for 12 months. If an account is deleted, a one-way hash of its email address is kept for 12 months, only so the same address cannot receive the free trial again (fraud prevention, legitimate interest). In the app, a one-way hash of the device identifier is kept for up to 12 months, so that the free trial is given only once per device and rewarded videos are limited per device. The IP address of app launches and sign-ups is kept for 30 days, for fraud prevention. On iPhone, we also use Apple's DeviceCheck service to remember, on Apple's side and without identifying you, that the device has already received the free trial, for up to 12 months. Once per app install, we use Google Play Integrity (Android) or Apple App Attest (iPhone) to check that it is a genuine copy of the app on a genuine device; we keep only the result and, on iPhone, a public key created for this check, for as long as the install record (deleted after 180 days without use), for fraud prevention (legitimate interest).

7. Your rights

Under GDPR you have the right to access, correct, export, or delete your personal data at any time. To exercise any right, email [email protected]. We respond within 30 days.

8. Cookies

We use strictly necessary session cookies for authentication (Supabase Auth) and small preference cookies for your language and time zone. Analytics and advertising cookies are set only after you accept them in the cookie banner (see section 2). You can disable cookies in your browser settings. When you open an invite link, a cookie keeps the invite code for 7 days so the invite counts when you sign up.

9. Changes to this policy

We may update this policy. Material changes will be notified via email or an in-app banner. The “last updated” date at the top of this page always reflects the current version.

10. Contact

For privacy questions: [email protected]